Downloading Diagnostic Information

Important: This function is for use by Raritan Field Engineers or when you are directed by Raritan Technical Support.

You can download the diagnostic file from the PXE device to a client machine. The file is compressed into a .tgz file and should be sent to Raritan Technical Support for interpretation.

This feature is accessible only by users with Administrative Privileges.

  1. Choose Maintenance > Download Diagnostic Information. You are then prompted to save or open the file.
  2. Click Save to save the file.
  3. E‑mail this file as instructed by Raritan Technical Support.

See Also

Using the Web Interface

Supported Web Browsers

Logging in to the Web Interface

Logout

Introduction to the Web Interface

Viewing the Dashboard

Device Management

User Management

Setting Up Roles

Forcing HTTPS Encryption

Access Security Control

Setting Up an SSL Certificate

Setting Up External Authentication

Outlet Management

Inlet and Overcurrent Protector Management

Setting Power Thresholds

Event Rules and Actions

Managing Event Logging

Viewing Connected Users

Monitoring Server Accessibility

Environmental Sensors and Actuators

Bulk Configuration

Backup and Restore of PXE Device Settings

Network Diagnostics

Firmware Upgrade

Accessing the Help