CommandCenter Secure Gateway 5.1.0 Read Me Release Date: February 21, 2011 The upgrade package is a zip file: scc51_upgrade_p733_rpm_rfp.zip Upgrade Procedure: To find your current CommandCenter Secure Gateway version: Choose Help > About Raritan Secure Gateway. CommandCenter Secure Gateway displays the version as 4.w.x.y.z, where w, x, y, and z are numeric identifiers. Use this upgrade procedure only if your version is 4.0.0.5.3 or higher. NOTE: The CommandCenter Secure Gateway server will automatically shut down and reboot after a successful upgrade. NOTE: SNMP traps (ccImageUpgradeStarted and ccImageUpgradeResults) can be enabled to monitor the upgrade progress. NOTE: If you have a cluster configured you must remove the cluster before upgrading. Directions on removing CC-SG from a cluster configuration are included in the CC-SG Administrators Guide. 1. Download the scc51_upgrade_p733_rpm_rfp.zip archive from the Raritan web site to your client computer. 2. Launch a supported web browser and navigate to URL address http(s):///admin. 3. The CommandCenter Secure Gateway login page opens after you accept the certificate shown in the popup dialog. 4. Log in using an account that has the CC Setup and Control privilege. 5. Choose System Maintenance > Maintenance Mode > Enter Maintenance Mode. 6. The Enter Maintenance Mode screen opens. Password: Type your password. Broadcast message: Type the message to users who will be logged off CC-SG. Enter maintenance mode after (min): Enter the number of minutes, from 0-30, that should elapse before CC-SG enters maintenance mode. Entering zero minutes causes Maintenance Mode to begin immediately. Click OK. Click Yes in the confirmation dialog box. A dialog window will appear to notify you that CommandCenter has entered maintenance mode. 7. It is advised that you make a backup of the current CC-SG system and save this backup on a remote (client) PC. Directions on making a backup file are included in the CC-SG Administrators Guide. 8. Once your CC-SG is backed up, you are ready to upgrade CC-SG. Choose System Maintenance > Upgrade. 9. The Upgrade CommandCenter screen opens. Click Browse in the right panel of the screen. 10. Navigate to and select the scc51_upgrade_p733_rpm_rfp.zip file you downloaded from the Raritan web site. 11. A confirmation dialog box appears. Click OK. 12. The scc51_upgrade_p733_rpm_rfp.zip uploads to CC-SG. A status bar shows you the upload progress. 13. When the upload is complete, click OK in the confirmation dialog box. 14. Wait at least 8 minutes while CC-SG upgrades and reboots automatically. Depending on the internal database size, you may have to wait up to 60 minutes. Do not manually reboot the server which will disrupt the upgrade process. 15. You must wait for the upgrade to complete before logging into CC-SG again. You can monitor the upgrade in the Diagnostic Console. Directions on accessing Diagnostic Console are included in the CC-SG Administrators Guide. 16. Clear your browser cache. These instructions may vary slightly for different browser versions. In Internet Explorer 7.0: Choose Tools > Internet Options. On the General tab, in the Browsing History section, click Delete and then Delete Files and then the Yes to confirm. In FireFox 3.x: Choose Tools > Clear Recent History. Make sure Cache is selected, and then click Clear Now. Restart the browser. When the cache is clear, close the browser window. 17. Clear your Java cache. These instructins may vary slightly for different Java versions and different operating systems. In Windows XP with Java 1.6: Choose Control Panel > Java. On the General tab, click Settings. In the dialog box that opens, click Delete Files. Make sure Applications and Applets is selected, and then click OK. 18. Once Diagnostic Console is launched, choose Admin > System Logfile Viewer. Select sg/upgrade.log, and then choose View to view the upgrade log. 19. The upgrade process is complete when you see the "Upgrade completed" message in the upgrade log. Alternatively, wait for the SNMP trap ccImageUpgradeResults with a "success" message. 20. Launch a new web browser window and navigate to URL address http(s):///admin. 21. Log in using an account that has the CC Setup and Control privilege. 22. Choose Help > About Raritan Secure Gateway. Verify the CommandCenter Secure Gateway version is 5.1.0.5.6. 23. Choose System Maintenance > Maintenance Mode > Exit Maintenance Mode. 24. The Exit Maintenance Mode screen opens. 25. Click OK to exit Maintenance Mode. 26. It is advised that you make a backup of the current CC-SG system and save this backup on a remote (client) PC. Directions on making a backup file are included in the CC-SG Administrators Guide. 27. If you removed a cluster, you may now re-create it. Directions on creating a cluster can be found in the CC-SG Administrators Guide.