CC-SG 3.2 Thick Client Installation

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Last updated: Oct 31, 2007


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Installing the Thick Client
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1. Launch a web browser and type the URL or IP address of the CC-SG, and then 
type /install. For example, http(s)://192.168.10.25/install. 
2. If a security warning message appears, click Start to continue the download.
3. If your client computer is running Java version 1.4, a Desktop Integration window 
appears. If you want Java to add a shortcut icon for the thick client to your desktop, 
click Yes.
4. When the download is complete, the Thick Client IP Address Specification Window 
appears. 
5. If the administrator has configured CC-SG for secure browser connections, you must 
check the Secure Socket Layer (SSL) checkbox located below the ‘IP to connect’ field. 
If the administrator has not configured CC-SG for secure browser connections, you must 
uncheck the Secure Socket Layer (SSL) checkbox located below the ‘IP to connect’ field. 
6. Specify the CC-SG IP address in this window. Click Start to launch the Java-based 
Admin Client.

* A warning message appears if you are using an unsupported Java Runtime Environment 
version on your machine. Follow the prompts to either download a supported Java 
version, or continue with the currently installed version.

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Using the Thick Client
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* If your client computer is running Java version 1.4.x and you clicked Yes in the 
Desktop Integration window when you installed the thick client, you can double-click 
the shortcut icon on your desktop to launch the thick client and access CC-SG. If you 
do not have a shortcut icon, you can create one at any time: search your client 
computer for AMcc.jnlp, and create a shortcut to that file.
* If your client computer is running Java version 1.5 or higher, you can:
a. Launch the thick client from the Java Control Panel’s Java Application Cache Viewer.
b. Use the Java Control Panel’s Java Application Cache Viewer to install a shortcut 
icon on your desktop for the thick client.

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Note for CC Super users and System Administrators
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* If the CC-SG is configured for secure browser connections, CC-SG users must check 
the Secure Socket Layer (SSL) checkbox. 
1. To check the setting in CC-SG: On the Administration menu, click Security. In the 
General tab, look at the Browser Connection Protocol field. If the HTTPS/SSL option is 
selected, then all Thick Client users must check the Secure Socket Layer SSL checkbox 
in the thick client’s IP address specification window. If the HTTP option is selected, 
then all users must clear the Secure Socket Layer SSL checkbox in the Thick Client IP 
Address Specification Window.
2. You can use the Message of the Day (MOD) function available in CC-SG 3.2 to provide t
his information to all CC-SG users. To access the MOD function in CC-SG: On the 
Administration menu, click Message of the Day Setup.